Disclaimer

The custom, open-source, de-Googled operating systems installed on our devices are maintained by the privacy-respecting developers at GrapheneOS. All limitations set out by these projects apply to the devices sold by Noiz.

Software warranty

We provide a 12-month warranty on software faults only. If a software issue arises, we will repair the operating system free of charge. Please note that return shipping is not included in the warranty.

Hardware warranty

We source our devices directly from the manufacturer or, in the case of refurbished devices, from reputable repair factories. However, please be aware that installing a custom operating system (de-Googling) voids the manufacturer’s warranty.

As a result, we cannot provide a warranty on hardware faults. Nevertheless, we are happy to facilitate device repairs where possible, which will be billed as a separate service.

Important considerations

 

Please note that flashing a mobile device carries a risk of ‘bricking‘ should the operating system need to be reinstalled. Additionally, device manufacturers often display bootloader warnings when a custom ROM has been installed. While these warnings may appear concerning, they can be safely ignored and do not affect the functionality or privacy of the smartphone operating system. The most common example of this warning is “Your device is loading a different operating system”.